Search

Homerton Hospital computer systems down for two hours because of clocks going back

PUBLISHED: 12:06 01 November 2018

Homerton Hospital.

Homerton Hospital.

Archant

It may sound like something out of a bad sci-fi film, or 1999, but computer systems at Homerton Hospital actually did go down on Saturday night because of the clocks going back.

Ahmet Cayir had to take his brother to A&E after he injured his hands, but was left bewildered when he got there at about 12.45am to be told the computers were not working because British Summer Time was about to end.

The hospital trust has now explained the outage happens twice a year every time the clocks change and is planned to allow IT workers to reset the electronic patient records system.

Ahmet told the Gazette: “All the computers were black and reception said they had no access.

“They took our details manually on a form. They said it was because the clocks had gone back.

“It seemed like stuff was on hold. I found it quite shocking to be honest.

“The workers were saying: ‘This is what happens when the clocks go back’.

“I was thinking: ‘Really? This is a hospital’.

“I don’t think it should be happening at a hospital. I just think people should know about it, especially as there’s all this talk about scrapping the clocks going back.”

Confirming the outage, the hospital said staff had been told about the “planned downtime” in advance.

A note sent to workers ahead of the maintenance explained the systems would be down for about two hours from 12.45am “due to the end of British Summer Time”.

All wards and clinical areas affected were told to ensure their contingency plans were available, up to date and that there were manual processes in place including paper forms for ordering bloods and x-rays.

Warnings were also displayed to staff on their computers 30 minutes before it happened.

A spokesperson said: “Each department has contingency plans in place to deal with this.

“It might involve some additional paperwork for staff used to inputting information on the computer.”

Latest Hackney Stories

6 minutes ago

Harry Redknapp is currently taking part in the latest series of I’m A Celebrity...Get Me Out Of Here!

14 minutes ago

Long-standing Hoxton Market traders have been told their stalls will be moved closer together as the council tries to increase footfall.

Yesterday, 20:13

For most members of the public, risking their own life to save others from imminent death might be a once-in-a-lifetime event – but not Micha Horgan.

Yesterday, 16:15

England hosted Croatia at Wembley in the UEFA Nations League on Sunday. Read on for Layth Yousif’s match report.

Yesterday, 16:09

Arsenal maintained their 100 per cent FA WSL record with a 4-0 win over Everton in Southport.

Yesterday, 15:58

England hosted Croatia at Wembley in the UEFA Nations League on Sunday. Read on for Layth Yousif’s PLAYER RATINGS

Yesterday, 10:48

Arsenal want to be part of any discussions on a future European Super League, but deny they would break away from the Premier League it a new competition comes to fruition.

Yesterday, 09:35

Essex Senior League: Saffron Walden Town 4 Clapton 0

PROMOTED CONTENT

Former teacher Steve shares his experiences as a foster carer for teenagers, from dealing with some of their more challenging behaviour, to the rewards of seeing a child develop into a happy and healthy adult

If you are an unpaid carer in Hackney over the age of 25, who would like to get back into work, then Working for Carers can provide the practical assistance and support you need.

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now


Newsletter Sign Up

Hackney Gazette twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists