Search

Consultation announced to close 11 overground station ticket offices in Hackney amid RMT opposition

PUBLISHED: 10:59 26 September 2018 | UPDATED: 14:32 26 September 2018

An Overground train at Dalston Junction. The line will run at night from next month. Picture: Justin Foulger/Flickr/Creative Commons (licence CC BY-SA 2.0)

An Overground train at Dalston Junction. The line will run at night from next month. Picture: Justin Foulger/Flickr/Creative Commons (licence CC BY-SA 2.0)

Justin Foulger/Flickr/Creative Commons (licence CC BY-SA 2.0)

Overground ticket offices in Hackney are set to be decimated as a consultation has revealed plans to close 11 of them.

Arriva Rail London, who work with TfL to provide the overground services, say closing the ticket offices will “represent an improvement on current arrangements in terms of quality of service.”

The stations affected are: Dalston Kingsland, Dalston Junction, Haggerston, Hoxton, Shoreditch High Street, Homerton, Hackney Wick, Clapton, Rectory Road, Stamford Hill and Stoke Newington.

In total, 51 ticket offices face closure across the capital.

The proposals have been strongly criticised by rail union, the RMT.

It said the closures will be “damaging and detrimental” and that there is still a “clear need for human interaction as a safeguard for passengers.”

General secretary Mick Cash said: “I will be calling on London mayor Sadiq Khan to oppose this retrograde step in the strongest possible terms and to ensure that instead of shutting them down ticket offices are celebrated for the role that they play in the life of a station.”

Jon Fox, TfL’s director of rail and sponsored services said: “The way customers pay for travel has changed rapidly as they embrace new technology, creating an opportunity to improve the way stations are managed and how staff serve customers.

“Arriva Rail London have been engaging with their staff and trade unions and are now consulting with rail industry bodies and London TravelWatch about ticket offices on stations where there are fewer than 12 ticket sales per hour.

“These proposals will not compromise safety and all stations will remain staffed at all times.”

The consultation will close on October 11.

People can give their views by visiting: https://www.surveymonkey.co.uk/r/CDVZWTM

Latest Hackney Stories

Yesterday, 16:00

The Argentinian is preparing his team for a crucial clash with PSV in the Champions League

Yesterday, 19:35

A whopping row has broken out over a Stoke Newington minicab firm’s decision to set up a burger van in its car park – yards from a GP surgery.

Yesterday, 19:32

Sadiq Khan has given the town hall a whopping £45.5million towards the building of 949 new “genuinely affordable” homes.

Yesterday, 18:24

Police were cracking down on the “drugs-related dance craze”, acid house, the Gazette reported 30 years ago.

Yesterday, 17:56

The Gazette let off steam in a rant about youngsters going around asking for a “penny for the guy”.

Yesterday, 16:15

Nightlife campaigners have launched a crowdfunder to raise money for a legal challenge against Hackney Council’s licensing policy, which includes “core” midnight weekend curfews for new venues.

Yesterday, 14:17

Some of the ingredients on Yard Sale’s new collaborative effort Thai Society are unusual for most dishes - let alone a pizza.

Education and Training

cover

Read the
Education and Training
e-edition today

Read Now


Newsletter Sign Up

Hackney Gazette twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists