A man whose 83-year-old mum was left stranded in her flat by a broken lift has described her housing association’s response as “disgusting”.

Nuray Attila’s mother has lived on the second floor of John Crewdson Court in Annis Road, Homerton, for almost 30 years - during which he claims the lift has broken multiple times.

He added that his mum nearly fell down the stairs twice after the lift most recently stopped working on September 18 or 19.

A spokesperson for Sanctuary Housing said that the housing association was made aware of the problem on September 20, and that the lift was fixed by September 29.

Mr Attila said that the over 55s block contains many disabled residents who were struggling to leave their flats without the lift.

He explained: “A lot of the people upstairs they can’t even get down – they’ve got nobody to go and get them stuff so they’re basically stuck indoors.

“I think it’s just disgusting to think the housing association has got an elderly, over 55s block where they can’t get the lift fixed within a short period of time.”

He added: “It’s pathetic to think that these elderly people, they can’t get out for over a week.”

A spokesperson for Sanctuary Housing said that staff had offered residents additional support and assistance, including the option of a temporary move to alternative accommodation.

Mr Attila claimed that there was a safety risk to not fixing the lift promptly, as it forced elderly people to navigate stairs from the top to the bottom of the building - making an accident more likely.

He said: “When you’ve got 25 steep stairs going down – that’s a hell of a drop for an elderly person.”

A spokesperson for Sanctuary Housing said: "The issue with the lift was reported on September 20 and we are sorry for the inconvenience residents have been caused while our contractor has awaited delivery of the specialist parts required to complete the repairs.

“With the parts having arrived in the past 24 hours, the repair work has now been carried out and the lift has been restored."