Hoxton pensioner ‘told to wet herself at night’ by UCH worker after knee replacement
Melek Kerr was also left stuck after her stairlift broke this week. Picture: Samantha Grace - Credit: Archant
A hospital worker suggested an elderly mother should wet herself if she couldn’t get to the toilet during the night after a knee replacement, her daughter has claimed.
Samantha Grace said she has “never been so horrified” and has now launched a complaint with University College Hospital (UCH).
The alleged comment was made at the home of her mother Melek Kerr in Shepherdess Walk, Hoxton, last month. Samantha and the occupational therapist (OT) were joined by a physio and social worker to assess the home to see what adaptations and care were needed for her mother, who was unable to walk.
Samantha had already had a request for a hospital bed denied and Melek had stuggled to climb onto her own bed, which had to be pushed against a wall to stop it moving backwards.
“Finally my mother hoisted herself up onto the bed with assistance,” said Samantha. “Once up there I then asked: ‘What happens during the night when my mother needs to go to the toilet? How is she going to get back into bed?’ – to which, to my horror and disgust, the OT said she will have to wet in her pad.
You may also want to watch:
“I have never been so horrified or disgusted that a medical professional would suggest such a thing, to someone who is able to get herself up and down and onto the toilet using a frame.
“My mother is 74 years old and has always been independent and looked after her personal needs. She has had a knee replacement and instead of helping her rehabilitate this OT set her up to fail by suggesting my mother lay in a soiled pad for 10 or 11 hours until a carer comes in to help her out of bed.
Most Read
- 1 "Outcry" over fortnightly rubbish collection in Stamford Hill
- 2 Campaigners to protest at GP surgeries as outrage grows over US takeover
- 3 Three men who went on stabbing spree in Hackney convicted of murder
- 4 "Predator" jailed after sexually assaulting sleeping woman on Hackney bus
- 5 Hackney police commander calls on community to "play its part" in crime prevention
- 6 Newington Green's Meeting House to stream concert series for Mary Wollstonecraft's 262nd Birthday
- 7 Three men charged following Hackney shooting
- 8 ‘We are still human’: homeless households speak out over living conditions
- 9 Calls for black women's voices to also be heard in light of Sarah Everard death
- 10 Hackney restaurant exhibits local artists with new art space
“The OT not only failed my mother – she failed the service she is supposed to provide, to help a patient become independent again. She truly upset my mother by taking away her dignity in one sentence.
“I question how many people this has been suggested to – those who haven’t got family to support or defend them.”
A spokesperson for University College London Hospitals NHS Foundation Trust said: “We are sorry to hear that Ms Grace is unhappy with her mother’s care.
“We received Ms Grace’s complaint this week and we are investigating it. We take all complaints very seriously and we will respond to Ms Grace fully once we have looked into her claims.”