Victoria Park resident left to live with “appalling damp” in council house for over a year
PUBLISHED: 09:15 11 August 2020 | UPDATED: 09:15 11 August 2020
A 60-year-old Victoria Park resident has had to live with “appalling damp “in her council house for over a year.
The woman, who wished to remain anonymous, was left to deal with damp walls, mice and flies after a leak occurred in her home following the fitting of a new kitchen.
Pictures of the flat show discoloured wallpaper, fly traps coated with the insects and exposed brickwork on the walls.
Her daughter told the Gazette: “My mum is not a very assertive person and I felt [the council] took advantage of her.”
Hackney council said they fixed the “major” leak in March but restrictions on home-working during the Covid-19 lockdown period meant they were not able to complete the job.
They are now working to fully dry out the property before completing the refurbishment.
A Council spokesperson said: “We always strive to ensure all our tenants have a good, safe and comfortable home, and are sorry for the issues this resident has experienced and the length of time taken to resolve.”
You may also want to watch:
“[The] leak has now been fixed, and – having been delayed due to restrictions on working in homes during the lockdown – we are now actively drying out the property ready for full refurbishment to take place. This will include complete replastering and redecoration to bring the home back to the condition we expect and the resident deserves.”
But the 60-year-old’s daughter said the council are only sorting the issues out now after the family contacted the Gazette.
“We had to threaten them before they did anything,” she stated.
She wants the council to do “better next time” and is not sure how her self-employed mum, who lost income while dealing with the leak and during the pandemic, would have coped if she didn’t have family to help her.
Though, she’s thankful her mum’s health has not suffered despite damp being known to cause respiratory problems and other illnesses.
“There’s going to be other people who are going through this and they don’t have the resources or family.”
“If [my mum] had no family she would have been left with no work in a damp house.”
As many possessions were damaged by the damp the woman is now saving up to buy new furnishings for her home.
“[The council] said they’re sorting it out but we’ll have to see for now because they haven’t been reliable,” said her daughter who feels they have used the pandemic as “an excuse” despite the problems with damp arising much earlier.
If you value what this story gives you, please consider supporting the Hackney Gazette. Click the link in the orange box above for details.